Shipping policy
Shipping & Delivery Policy
Complimentary Tracked Shipping
We are pleased to offer complimentary, fully insured, and tracked shipping across the entire United States on all curated collections. Because we believe in providing a seamless and premium shopping experience from start to finish, you will never encounter hidden handling fees or surprise shipping charges at our checkout. Every single package we send is completely covered against loss or damage during transit, giving you absolute peace of mind while your order is on its way to your home.
Order Processing & Quality Control
To guarantee absolute quality control, every item undergoes a rigorous multi-point inspection at our fulfillment hubs prior to dispatch. We do not believe in rushing products out the door without verifying their integrity first. Our dedicated logistics team handles each item with care to ensure it meets our strict operational standards.
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Processing, Inspection, and Packaging: Please allow 1 to 3 business days for our logistics team to verify your order details, complete our comprehensive quality assurance checks, and securely package your items in protective materials designed to withstand transit. This careful preparation phase ensures that your order arrives in flawless condition.
Estimated Timelines
| Phase | Duration | Details |
| Order Processing | 1 – 3 Business Days | Quality control, verification, and secure packaging. |
| Standard Delivery | 7 – 10 Business Days | Transit from fulfillment hub directly to your doorstep. |
Delivery Timelines & Details
Once your order successfully passes our quality standards and leaves our facility, standard delivery generally takes 7 to 10 business days to arrive at your doorstep. This timeline reflects our commitment to balancing careful product handling with dependable, efficient transit. By coordinating across our network of distribution hubs, we streamline the journey of your package to keep delivery steady and predictable.
Please note that deliveries to remote locations, rural routes, APO/FPO addresses, or orders placed during peak seasonal high-volume periods (such as major holidays or nationwide shipping constraints) may occasionally require a few additional business days. We appreciate your patience during these rare exceptions as our teams work diligently to navigate high traffic volumes safely.
Order Tracking & Updates
Transparency is our priority, and we want you to feel connected to your purchase throughout the entire delivery process. As soon as your package is handed over to our premium domestic delivery partners, an automated shipping confirmation will be delivered straight to the email address you provided at checkout.
This notification will contain your custom tracking link and unique tracking number, enabling you to monitor your delivery every step of the way in real time. From our fulfillment hub to your doorstep, you will always know exactly where your package is and when to expect it.